Service details

Passport application assistance

Get help identifying the correct Jamaican passport route, organising the supporting documents and completing the application accurately.

CHOOSE YOUR SITUATION

The checklist changes depending on the application.

Use the route that best describes your request. We will confirm the final checklist before work begins.

First-time adult

For an adult receiving a Jamaican passport for the first time.

Completed regular passport application form
Birth, adoption or Jamaican citizenship certificate
Two identical photographs, with one certified
Valid government-issued photo identification
Name-change document where applicable and the processing fee

Adult renewal

For an adult renewing an existing Jamaican passport.

Current passport
Completed simplified renewal form where eligible
Two identical passport-sized photographs
Proof of name change and certification if the name has changed
Processing fee or payment card for an eligible online application

Minor application

For a first-time or renewal application for someone under 18.

Minor’s birth, adoption or Jamaican citizenship certificate
Two identical photographs, with one certified
Parent or legal guardian’s valid government-issued identification
Required consent and parent or guardian sections of the form
Current passport for a renewal and name-change proof where applicable

Lost, stolen or damaged

For replacing a passport after the original can no longer be used.

Completed application form
Official report from PICA’s Investigation and Surveillance Unit
Birth, adoption or Jamaican citizenship certificate
Two identical photographs, with one certified
Valid government-issued identification, name-change proof where applicable and replacement fee

WHAT TO HAVE READY

Documents and information

Your exact checklist may change based on your circumstances. Start with the following:

The correct completed passport application form for a first-time application, renewal, replacement or minor
Birth certificate, adoption certificate or Jamaican citizenship certificate for proof of citizenship, where required
Valid government-issued photo identification, such as a driver’s licence or voter identification, where required
Two identical passport-sized photographs; certification requirements depend on the type of application
Current passport for a renewal application
Marriage certificate, deed poll, divorce decree or court order if the applicant’s name has changed
For a minor, the parent or legal guardian’s identification and the required consent information
The applicable official processing fee

IMPORTANT TO KNOW

First-time adult applicants cannot use PICA’s online renewal service. PICA may request additional documents and makes the final decision on every application.

Official requirements last checked: 29 August 2026

Check PICA passport requirements

FREQUENTLY ASKED QUESTIONS

Before you request a quotation.

What should I send first?

Start with a short description of the request, the relevant deadline and a list of the documents you already have. Do not send original documents unless collection has been specifically agreed.

Are official fees included?

Government, registry, delivery and third-party professional fees are separate unless the written quotation expressly includes them.

Can Ask Uncle Winston submit the application for me?

It depends on the particular process. Some agencies require the applicant to attend, sign, provide biometrics or submit personally. We will confirm what can be handled administratively.

How long will the service take?

Our expected completion time is confirmed after reviewing the request. Any government or third-party processing period begins after submission and remains outside our control.

READY TO BEGIN?

Start your passport application assistance request.

Send the details you already have. We will confirm the scope and price before work begins.

Request a quotation Back to Government & Personal Documents